Email Support Services
How does our Email support work
K nowledge base of frequently asked questions and answers will be created in collaboration with our customer's needs and requirements.
T he knowledge base is continually updated and improved, based on our agents' interactions with customers.
O nce received, an email is scanned and routed to one of our well-trained, agents, who will provide clear, consistent & complete answers to increase customer satisfaction.
T he online knowledge base can also be used to provide immediate, personalized responses to customer queries.
How can offshore business email support services help me?
Having your customer's email queries answered promptly, efficiently and accurately is bound to increase customer satisfaction..
Offshoring business email support services enables you to balance load between peak and off-peak periods.As a result, it makes sense to outsource web-based support systems so that you can maximize focus on core competencies. This in turn enables efficient time utilization.Having a professional offshore email based support system ensures lower call volumes and substantially reduces costs for voice support.
Efficient email support services from Technopole
We provide Real-time email answering services
Prompt and Personalized email responses to every customer on a 24/7 basis
Benefit from satisfied customers & repeat business